Facilities Operations Best Practices

In today’s budget-conscious environment, process improvements alone will not move an organization forward. A deeper culture shift is necessary. With advancing technology and FM software capabilities, the industry best practices for facilities operations is trending to a more streamlined and improvement-oriented facilities approach.

Armed with mobile technology and advanced FM software features, facility directors are looking for ways to elevate their departments within their organizations. To do this, the best organizations in the industry are becoming more proactive, not just with process improvements and preventive maintenance, but by changing the organizational culture to one of continuous improvement and proactiveness. They are realizing that a proactive approach is much more than a preventive maintenance or inspection program. It is a mindset…a way of life. Below are some general proactive initiatives and best practices being used with success by some of today’s leading facilities organizations:

• Frequent customer meetings and punch list requests
• Regular management reporting and work review
• Equipment and work analysis
• Automated exception reporting (alerts)
• Managing spare parts availability
• Operating reports automatically generated and distributed
• Proactive exception notifications (alerts from CMMS) to managers and staff